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Country: Mali / Egypt


Customer: Air Mali S.A. / AMC Airlines

Project: MINI AUDIT AS INITIAL STEP FOR RESTRUCTURING

Consultancy Services:

Evaluation and expert opinion regarding the strategy of Air Mali S.A., including structures and work flows in the departments for administration, marketing & sales, finance, scheduling, as well as handling and operation of flights.

Special emphasis was put on the assessment of bilateral air services agreements in respect of further strategic development, as well as the entire financial accounting as well as the revenue accounting of transportation documents.

Year: 2002





Country: Spain


Customer: Air Nostrum - Lineas Aereas del Mediterraneo S.A.

Project: GENERAL CONSULTANCY DURING THE START-UP PHASE OF A NEW EUROPEAN REGIONAL AIR CARRIER

Consultancy Services:

Comprehensive analysis of the company and elaboration of a status report to the shareholders (Seratosa-family).

Elaboration of proposals for a complete restructuring of the organisational structure.

Analysis of the operational structure and elaboration of proposals for its improvement.

Evaluation of a new IMS (Inventory Management Systems)

Development of a new flight numbering system.

Introduction of a new tariff structure.

Design, programming and set-up of a marketing database.

Introduction of proviso calculations (fixed amounts for the accounting of revenues between airlines).

Negotiations with other airlines, e.g. with Iberia regarding franchising by Air Nostrum (now Iberia Regional).

Years: 1995 - 1996





Country: Federal Republic of Germany


Customer : Augsburg Airways GmbH

Project: CREATION OF AN INTERLINE DEPARTMENT
FEASIBILITY STUDY FOR THE INTRODUCTION OF PROVISOS
ANALYSIS OF A NEW TARIFF STRUCTURE / RECOMMENDATIONS FOR ALLOTMENTS IN THE INVENTORY MANAGEMENT SYSTEM


Consultancy Services:

Training in all aspects of interlining with other carriers, e.g. tariffs, revenue determination, endorsements, provisos, etc..
Support during the application to become a member in various IATA agreements.

Feasibility study on the effect of introducing provisos on all routes of the Augsburg Airways' network. Determination of revenue gains/ losses on a per route basis and elaboration of proposals for changes in tariffs and rules.

Analysis of a new tariff structure and its chances to help improve market share. Determination of optimal seat allocation levels for the new tariff structure within the Inventory Management System.

Years: 1992 - 1994





Country:
Syria

Customer: Cham Wings Airlines

Project: MINI DUE DILIGENCE AS BASIS FOR A RESTRUCTURING PROCESS

Consultancy Services:

On-location analysis and preparation of a report about the current company structure with a special view on department responsibilities and work flows, plus recommendations for changes.

Identification of potentials for optimisation through restructuring, especially changes to work flows and organisational structure of various departments.

Recommendations for structuring and optimisation of product creation and presentation, marketing & sales, direct customer contact, and cooperation with other airlines (interlining).

Extensive proposals to increase revenues and reduce costs.

Year: 2008





Country: Great Britain


Customer: CityFlyer Express Ltd.

Project: RE-ESTABLISHMENT OF SERVICES TO / FROM DÜSSELDORF AIRPORT

Consultancy Services:

Valuation of the effects of the forced transfer of CityFlyer Express' services from Düsseldorf Airport to Düsseldorf Express Airport Mönchengladbach after the devastating fire at Düsseldorf Airport on 17. April 1996. Presentation of the effects on passenger numbers and revenues.
The study was performed in co-operation with the \"Alliance of European Aviation Lawyers\" in Brussels to support a legal claim of CityFlyer Express to return services to Düsseldorf Airport.

Year: 1996





Country: Federal Republic of Germany


Customer: Conti-Flug GmbH

Project: SELECTION OF A REVENUE MANAGEMENT SYSTEM FOR A REGIONAL AIR CARRIER
SET-UP OF THE REVENUE ACCOUNTING DEPARTMENT AND SELECTION OF A REVENUE ACCOUNTING SYSTEM

Consultancy Services:

Selection of a Revenue Management System for a regional air carrier. Elaboration of a requirement definition and a request for proposal (RFP). Analysis of incoming offers and extensive tests of two systems on location at suppliers in the United States. Definition of the customisation within the software required by the customer.

Consultancy during the set-up of the Revenue Accounting Department (tickets and air waybills) as well as selection and introduction of a Revenue Accounting System.

Years: 1993 - 1994





Country: Georgia


Customer: Georgian Air

Project: ANALYSIS OF AND COMMENT TO BUSINESS PLAN

Consultancy Services:

Analysis of the Business Plan prepared by the partners of a newly founded airline, with special emphasis on the economical aspects, including market analysis, product design, routes and scheduling, operations, evaluation of systems for reservations, revenue management, marketing & sales, and administration.

Year: 2002





Country: Federal Republic of Germany


Customer: Hapag Lloyd Flug GmbH

Project: EVOLUTION OF HAPAG LLOYD FLUG INTO AN INTERNATIONAL SCHEDULED AIRLINE

Consultancy Services:

Strategic consultancy regarding the required commercial infrastructure to become an international scheduled airline. Consultancy in the following areas:

Set-up of the Inventory Management System
Participation in various IATA-agreements and their practical introduction within the airline (e.g. BSP / MITA / ICH )
Set-up of a Revenue Accounting department
Interline and other co-operation agreements with other carriers

Year: 1997





Country: Schwitzerland & Kasachstan

Customer:
TraVcon AG & Sayakhat Air Company

Project: BUSINESS PLAN TO FACILIATE FINANCING OF WESTERN-BUILT AIRCRAFT

Consultancy Services:

Establishment of a Business Plan to initiate change from Russian built aircraft to equipment from western manufacturers, including especially the. following topics:

  • Company organisation
  • Short analysis of existing and future route
  • Development of a calculation model to establish costs and revenues for each route
  • Risk analysis
  • Calculation of projected financials for five year

Year: 2008





Country: Egypt

Customer:
Smart Aviation

Project: INTRODUCTION OF THE HAHN AIR e-TICKETING-SYSTEM

Consultancy Services:

Workshop explaining the commercial pre-conditions and associated opportunities and risks to maximise revenues with the system.

Special emphasis was put on the following subjects:

Connectivity to CRS/GDS, Booking Classes (RBDs), Through-Fares, Interlining, Revenue Accounting incl. Proration, Space Control and Revenue Management.

Year: 2013





Country: Tajikistan


Customer: Somon Air

Project: MINI DUE DILIGENCE AS BASIS FOR A RESTRUCTURING PROCESS

Consultancy Services:

On-location analysis and preparation of a report about the current company structure with a special view on department responsibilities, plus recommendations.

Identification of any potential for optimisation through restructuring and changing responsibilities between various departments.

Identification of cost saving potentials through improvement of working processes in general, and especially through optimisation within the Flight Operations department.

Recommendations for structuring and optimisation of product creation and presentation, marketing & sales, direct customer contact, and cooperation with other airlines (interlining).

Extensive proposals to increase revenues and reduce costs.

Year: 2010 - 2011





Country: Belgium


Customer: VLM Airlines N.V.

Projects:
ECONOMICAL EVALUATION OF VLM's MOENCHENGLADBACH TO LONDON-CITY ROUTE
CO-OPERATION WITH OTHER AIRLINES
NEW CONTRACT WITH LONDON CITY AIRPORT
NEGOTIATIONS TO JOIN FREQUENT FLYER PROGRAMME
RELAUNCH OF PRODUCT \"DUESSELDORF EXPRESS AIRPORT MOENCHENGLADBACH\"
TRAINING OF SALES TECHNIQUES FOR OUTDOOR PASSENGER SALES STAFF
TRAINING OF SALES TECHNIQUES FOR INDOOR PASSENGER SALES STAFF (TELEPHONE AND COUNTER)

Consultancy Services:

Analysis of the organisational and operational structures as well as potential of the route, and elaboration of proposals for their improvement.
Development and introduction of a new fare structure with the aim to increase the market share. Determination of optimal seat allocation levels for the new fare structure within the Inventory Management System.
Negotiations with other airlines regarding co-operation (slot swap and code sharing) on this specific route.
Negotiations with London City Airport, elaboration of a load related tariff structure for landing and handling fees, and preparations of a respective contract ready for signature.
Negotiations on behalf of VLM with Lufthansa Miles&More to become a member.
Initiative for a joint marketing campaign by airport operators and airline users for an improved image of Duesseldorf Express Airport Moenchengladbach.

Years: 2001-2002



Country: Belgium

Customer: VLM Airlines N.V.

Project: REGIONAL MANAGEMENT GERMANY AT MÖNCHENGLADBACH

Consultancy Services:
Management of the German operation on a time management basis.
The tasks performed by InAvia included the coordination and supervision of the day-to-day operations at MGL; review of the internal organisation with respect to staffing levels, working hours, organisational and workflow structuring, improvement of services, and elaborating a future direction for the MGL operation; improvement and supervision of all marketing & sales activities and management of key customers; reduction of costs wherever possible by cutting unnecessary spending, improving services from existing contracts, and negotiation of new, better contracts (in close co-operation with Headquarters). Also negotiations with the Fiscal Authorities in Germany to solve trans-border taxation problems.
In addition, InAvia established a business plan for 2003 to improve the results on the MGL-London City route.

Years: 2002-2003